Your Peace of Mind is Our Priority.
Every ticket on Tixly is backed by our comprehensive Buyer Protection Guarantee. We verify sellers so you don't have to.
Valid Tickets
We guarantee your tickets are authentic and valid for entry. If there's an issue at the gate, we'll find you comparable or better replacements, or offer a full refund.
Secure Payments
Your financial information is never shared with sellers. We use industry-leading encryption to ensure your transaction is 100% secure.
On-Time Delivery
We guarantee your tickets will be delivered in time for the event. For digital tickets, delivery is often instant upon seller transfer.
24/7 Support
Our dedicated support team is available around the clock to assist you with any questions before, during, or after the match.
What happens if a match is cancelled?
In the rare event that a World Cup 2026 match is cancelled and not rescheduled, you are guaranteed a full refund, including all fees. If a match is postponed, your tickets will automatically be valid for the new date.
- Full refund for cancelled events
- Tickets valid for rescheduled dates
